This page is for the Lince app (“Lince Spanish, Catalan, Basque” on Google Play, developer Lince App, and “Lince: Learn Spanish” on the App Store; app ID app.lince.mobile) and for Lince accounts created at getlince.app.
How to delete your account
Deleting your account does not cancel a subscription, so cancel it in Google Play or the App Store first. Cancel Lince Plus
- In the app: Settings → Manage account → Delete account. Deletion is immediate.
- Without the app: enter your account email below and send the request. We confirm by email and delete the account and its data within a few days.
A guest account is not linked to an email address, Google or Apple, so delete it in the app: Settings → Manage account → Delete guest data. A guest account that is not used for 90 days is deleted automatically, with its learning data.
What is deleted
Your profile, learning progress, saved clips, support messages and the codes that let us send reminders to your phone are permanently removed from our database.
Teacher accounts (Lince for schools)
Deleting a teacher account also deletes the teacher's classes, with their homework, tasks, exams, course plans and grades, and the students' work in those classes (answers, submissions and recordings); students keep their own Lince accounts. The teacher leaves the school team: exercises and templates they shared stay in the school's bank, and when the account of a school's last teacher is deleted, the school is deleted with its bank. The teacher's personal exercise bank and AI drafts are deleted too. Beforehand, teachers can download each class's grades as a CSV from the Account section of the teacher panel.
What may be kept
Purchase and subscription records stay with Google Play or Apple under their own policies. Support-inbox emails are kept only as long as needed to answer you or meet legal and security obligations.
Deleting your account does not cancel Lince Plus. Cancel Lince Plus
No email from us within a few days, or the form will not send? Write to us from your account's address: info@getlince.app